Frequently Asked Questions
tea blends
Our blends are loose leaf and to steep them you will need to place your tea leaves in an infuser, strainer, or use a tea straw. Brewing your tea this way gives your tea more room to expand, leaving you with a richer and better tasting cup of tea. If you don't have one, don't worry! We have strainers available for purchase on our site.
Steeping instructions vary depending on the type of tea. Steeping instructions specifically for Just Be Tea Blends can be found on the back of the packaging. In general, for hot brewing we recommend adding 1-2 tsp of tea per 8 ounces of water, and steeping for 5-15 minutes.
Your tea should last up to two tears if stored in a cool, dry place. After that time period, the quality of your tea may start to decline, and the strength of your tea may weaken.
shipping and returns
After your purchase, orders will take take 1-3 business days to process prior to shipment. All packages will be shipped via USPS using First Class Mail unless otherwise specified. You will be able to track your package with the tracking number provided in your shipping confirmation.
Please keep in mind that due to COVID-19 and other circumstances, delivery times with USPS may be significantly delayed. We appreciate your patience during this uncertain time.
If you need to change or cancel your order, please contact us immediately. We process and ship orders as quickly as possible. Once our fulfillment team has shipped your order, we will not be unable to make any changes. We are not responsible for lost, stolen, or returned to sender packages. Please double check your mailing address when placing your order.
At this time we are not able to accept returns or exchange products for any reason. All sales are final. Please make your selections with care and review all product information before making your purchase.
wholesale inquiries
Interested in carrying Just Be Tea Co. in your shop? Please contact us at justbeteaco@gmail.com, or fill out the customer request form below and we will be in touch!
Have more questions?
Don't see the answer to your question above? Please don't hesitate to reach out to us and let us know if there is anything we can do for you.